Returns and Exchanges
Items purchased at a SALE price would be considered a Final Sale and no returns or exchanges are accepted.
Milae products purchased at regular price are eligible for return or exchange within 14 days of delivery. We try our best to make this process as seamless as possible. If for any reason you are not happy with your purchase and would like to return your bra you may do so for a full refund or exchange. It is important to note that the merchandise be unused and free of any odors or stains.
To be eligible for a full refund or exchange:
- The bra(s) need to have been purchased at regular price.
- The bra(s) must be in original condition, with all tags in place.
- The bra(s) must not have been worn, washed, or altered in any way.
- Please try on your bra(s) after a shower, without lotions, creams, or other products on your skin, over a tight-fitting tank or other piece of clothing until you are certain you will not require a return.
- For hygienic reasons, we cannot accept returns for bra(s) soiled with sweat, breast milk, deodorant, pet fur, etc.
- Please avoid exposing your bra(s) to strong smells such as cigarette smoke, cooking odors, perfume, etc. until you are certain that you will not require a return, as bras that have been exposed to these odors will not be accepted for return.
- Each bra will be checked for defects upon return to us. Any bra received that is not in its original condition (i.e. has sweat, breast milk, deodorant, pet fur, smells, etc.) will be returned back to you “as is,” without reimbursement.
Please note that our Bamboo Reusable Nursing Pads are a Final Sale Purchase and returns and/or exchanges are not available for these items.